Your user password is a unique identifier that only you should know. Your user password is one of the four components needed to login to TrustEase Administrator's Workstation. The other three include your organization's client ID and client password and your user ID. Contact your TrustEase administrator if you forgot your user password.
When you are set up as a user, your TrustEase administrator assigns you your user ID and user password. The first time you login to TrustEase Administrator's Workstation, you are prompted to change your user password from the one your TrustEase administrator assigned to you to one that is unique and known only by you.
The user password you create must meet specific criteria. For example, it must be between six and 16 characters in length. It must also contain at least three of the four following items: uppercase letters, lowercase letters, numbers and symbols. In addition, your new password must include at least four different characters and it cannot:
Be the same as your current or previous password.
Be your current password spelled backwards.
Contain your current password.
Contain spaces, single quotes, double quotes or semicolons.
Contain your user ID.
Contain your name.
At set intervals (for example, every 60 to 90 days), TrustEase Administrator's Workstation may require you to change your user password. Changing your user password at set intervals provides an additional level of securityfor the data in your organization's trust accounting database because it helps guard against someone who knows your user ID from guessing your user password and accessing valuable data. If TrustEase Administrator's Workstation requires you to change your password, you will receive a message stating that you must change your user password before you can login. See Changing Your User Password to change your user password.